The staff here is so nice and helpful. Not snobby at all and treats everyone well. I had the pleasure of shopping with Chad and Matt when we came to visit the store. Both gentlemen offered sound advice when I struggled with style and choice of color for my next handbag. Despite the late hour and the fact that they were closing in a few minutes I did not feel rushed at all. I made a selection and the next day changed my mind. Chad was there and still he made me feel like it was no problem at all even though my change of mind meant ordering my bag from another store. You know what's even better? No tax if you live in CA or any state that does not have a givenchy boutique. I learned that nice tid bit and even got my bag shipped for free. This is a great place to shop if you're looking for givenchy brand fashion wear.