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  • Visited for the first time two weeks ago. The Food is spectacular. Excellent! I'm Sicilian and know good Italian food. Eggplant wonderful! Pizza was Awesome! Carbonara was THE best! And the Alfredo was great too. No Complaints about the food, by any means. The Chef even came out and shook hands with us and wanted our feedback on the food. Now for the bad part of this experience. Stephanie was our waitress. She was very nice but hung over and forgetful. We had to ask three separate times for our bread and butter. Had to ask multiple times for our second glass of wine. She never brought our coffee to go with our dessert and we had to ask 3 times for our to go boxes. Finally the busboy who walks by our table is more attentive than our waitress. Three tables came in after us with more settings than our table and they were served before us. Then, the manager (the short guy, couldn't tell you his name because he didn't take the time to come introduce himself to our table like he did EVERY other table) looks at me dead in the eye and never came and asked how our meal was our if everything was ok. I suppose its the short Italian man syndrome. We didn't have a man at our table so he didn't think we were big tippers. Yes, Italian men think like this! Then our waitress realized that she was so bad with her service and lack of attention that she proceeds to give us a 20% off coupon for the meal but when we get to register it was expired. WTH! (Oh and waitstaff, please do not tell your customers that you are working two jobs and have given your notice at this location and its too hard to memorize the menu). NOT GOOD! Stick to one job if two is too much for you to handle. There are plenty of waitstaff that need income and would appreciate memorizing the menu SINCE ITS THEIR JOB! Oh, and don't tell your customers that you were out partying the night before and have a hang over. BAD SERVICE!!!! Ill give them one more try since the food was excellent. After that, we will see what review I give.
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