My first experience at Naina's Kitchen last year was really not that memorable. We called ahead and picked up our stuffed burgers to eat at work. I was not overly impressed but continued to see great reviews around social media, so I decided to give it another go... and I'm very glad I did. I was nearby with a friend, so I took him there to see what his opinion was. This time we ate in. The stuffed burgers were amazing. I had cheddar stuffing and my friend cheddar/bacon, so the fillings weren't piled high. The meat was cooked and seasoned perfectly. The buns were nice and fresh. I added a side of poutine (just curds) and it was excellent too, with plenty of cheese and gravy. I have my eye on the 5 cheese mac n' cheese for next time.
There isn't much service. You order at the front, get your own drink from the cooler and then sit down where ever you can. Someone does bring your food but no one checks on you. If you need anything, you're on your own to search it out. The staff are really friendly and you can see how run off their feet they are. It seems they need more help.
Another downside is that this place is in desperate need of a make over. Overhead tiles in the ceiling are missing, dusty dead/fake plants in the corner, newspapers piled up all over. It's not pretty. But the stuffed burgers make you forget all about that!
I'll be back.