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  • My experience with the service department: We travel so this is the 5th dealer we have visited for scheduled maintenance and this by far was the best experience. It started with a search through Yelp for the best dealer for service. From that search I chose Big Two and called with questions. Andrew answered the phone, answered my questions. When I told him I'd make an appointment online. He suggested I "click his face on the webpage to make the appointment". It was an easy process. Andrew greeted me at the service entrance, took the information then did something I've never heard before: offered me a free haircut, manicure or pedicure then ... if I get hungry, come and get him, he'd buy me a sandwich. Yikes! I'll be better prepared to accept next time. The waiting area is very comfortable with refreshments available, WI-Fi, tables, and upholstered furniture. The 25,000 mile service was only tire rotation and a check-off list of fluid levels, brakes pads, tire tread, etc. so can't really judge the quality of their work but I felt very comfortable at this dealer for service and as I said above, the best of the five I've visited.
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