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| - First of all, unlike some of the reviews which do nothing but savage TNT, let me try to offer my observations as a positive contribution on how TNT can do so much better. First, let me offer kudos to TNT for offering vets a ten percent discount. That helps those of us who live on fixed income pensions. Okay, here's what I observed during my visit this morning. I pulled up to the car wash aisle at 7:58, two minutes earlier than their posted opening. Cones blocked the aisles. That's okay, I was two minutes early. Except no one was around for a little while. Why would any business not be fully manned and ready to offer a service right at opening? A few minutes after eight, one gent exited the store and went around to the wash rack tunnel. Then a second, older gent in walk short, the fellow who would eventually write up my ticket, went in, cranked up some loud music for the outside speakers, walked past me twice without a wave, or a smile, then five minutes later came over and, again without smile or greeting said "what do you want?" I then specified Premium Wash and he began pushing "armor all" dash service (no armor all for Premium Package?") I declined. After writing my ticket the gent began pushing floor mat cleaning. Again I declined. (I don't blame him for this....but you really must figure anyone that unfriendly at first greeting ain't gonna get me to sign up for extras). The service was a bit slow....30 minutes with me being first in line for the total wash. The wash job was okay...nothing above and beyond what other full service washes provide. I tipped $5 dollars and left.....wishing the owner (or manager) had a better feel for how his crew presents itself to the customer.
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