In a bit of a rush for lunch on my break I ordered a simple order. It took 18 minutes before I asked what happened after observing people getting food that came in after me. It was sitting in the window. They asked if I wanted it to go. I then observed them slowly put in my sandwich which was painful to watch. Without gloves and touching my food bare handed albeit also using tongs they pushed chips on top and closed it. I had enough. I asked for manager and they asked do you want to talk to them? Haha yes please. Explained what happened she said they always use gloves. They didn't this time. Got a refund. No lunch. Should have been handled better in every way