I used Galavantier for my 25th birthday this year. I filled out their online form about 5 months prior to my birthday and got a call from Barbara. I was amazed at her customer service skills. The whole time we were planning my event, I felt like I was her only client. Whenever I would text or call she would get back to me almost immediately. My birthday this year fell on the weekend after Labor Day, so I was worried that clubs and pools would be kind of dead. But Barbara gave me great advice on where to go. I used the company to book my hotel and a cabana at a pool party. They offered the best pricing that I had seen so far! So I decided to stay at the Elara and we booked a cabana at Daylight pool party. We did run into a problem while booking the room, but when I brought it to Barbara's attention, she took care of it right away. The pool party was the highlight of my trip. It was a true VIP experience. The night before, I received a call from Tim who let me know that he was going to be walking us in. When we got there, Tim walked us past the line and to our cabana. He made sure everything was set up properly and even took a few pictures for us. Me and my friends had so much fun and I was able to relax and enjoy my birthday weekend. I will definitely be using Galavantier again!!