This woman should be out of business. She has no right to claim an ability to train dog owners. She is unprofessional, takes money without the ability to fulfill on her promises, hates people, and punishes anyone who does not bow to her belief system (which is insane). Her BBB rating is an F. I was remiss in not researching her more fully. My puppy was traumatized after class, and I was physically ill. At the orientation, which was a painful two hours, she told us that dogs who were neutered or spayed too early would have life-long physical disabilities. My puppy had been neutered the week before. She asked for problems we had with our pups and every one of them required a private session to correct. She is all about taking money without providing a service.