I had an appointment with Angelica. She called me 10 mins before my appointment when I was already in the chair waiting for my appointment, and said that she was running 25 mins late. Well, I have a doctors appointment right after I'm supposed to be done with my hair apt and could not wait. I told the other stylists there that I could not wait and asked if someone else could fit me in. They told me no. And when I told them that I needed to leave and couldn't wait, they looked at me like they couldn't believe I had to go, like I was being SO unreasonable. Why even book an apt if they are just going to act like you don't matter and not try to accommodate your needs when one of their employees messed up and couldn't get there in time?? I will not try to get an apt here again.