We visited on a Saturday night as a 4 top. Half of us had been here previously when it was Tien Wong's Hot Pot and raved about it. Personally, I was disappointed. The service was slow and about 20 mins after we submitted our order, we found out they were out of shrimp (no heads) and the chicken. Really? On a Saturday evening at 7:40pm? Thumbs up for planning ahead...(eye roll).
The food was, over all, ok. My favorite part was the watermelon tea though. I'll possibly go back to try some of the other teas and sit on the ramen side.
Oh, and don't forget it's BYOB and they charge an uncorking fee.
As my boyfriend pointed out, this place has a good game going. You bring your own booze, they charge you to open it, they entice you with options only to run out of them so you pick more expensive protein, and then they make you cook it yourself. Talk about low overhead! LOL