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| - I wanted to like this place so much. The decor is nice and the restaurant is clean - everything is pretty new.
The food is actually, chinese, japanese and thai. There is a lot of choice from what you want to pick since it is a sit down all you can order and eat meal. To be honest, the food isn't the greatest at all. They oversauce a lot of items with high sodium sauces. For example, the teriyaki chicken is dry, but it has a lot of sauce to cover up the taste. Unfortunately, the best part of my meal was the mango ice cream and the green tea ice cream.
I think the owners hired their own personal friends in need of a job and not for experienced or skilled waitstaff help. Unfortunately, of the two times that I have gone there, both times the wait staff have trouble communicating with their customers since they don't have very strong english skills at all.
Most recently when I went, we had to remind them three times to clear our plates (which add up in a table with the all you can eat dishes keep on coming). They forgot to bring us water and clean utensils when we asked them.
In our most recent dinner there, I witnessed an incident where this one waitress acted really unprofessionally have an emotional fit and was yelling to her waitstaff colleague in mandarin complaining about a group customers and their order. She had the outburst in front of a table of customers since she was frustrated by trying to place an order that they wanted. It was clear the breakdown in communication is a big part of the waitstaff problem, but it was really unprofessional of her to have an emotional outburst in front of the paying clientele like that.
For four people, (no drinks ordered) and including tip it was a bit over $100. Honestly, with the poor service and the not so great food, please save your money and go elsewhere. It wasn't worth it to go to Matsu for dinner at all.
The night after that we went to Richtree markets, not far away from Matsu, for a birthday event for the same amount of people. We had a great time, got treated really well and we paid $75, including tip for the dinner.
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