Will never do business with again. Would rate 0 stars if it was an option. Purchased a kayak that was marked down, my payment was accepted and money removed from my account. Order said shipped. Was then called and made aware the next day that it was a pricing error and they will not honor it. They offered me to come down to rhe store and take a look at other products in the price range which to my knowledge could be considered a bait and switch tactic. I spoke with customer service who continued to tell me the money was pending and not removed from my account, after being forwared to a supervisor who saw the money was taken out i was told to call executive care. I spoke with a Sue who was not only rude but completly lacked any sort of care for customer relations. Was told a story the the manufactor didnt have the product and neither did the store yet the store near by shows inventory and also confirmed inventory with a phone call. Sue told me she is nit going to discuss this and to have a lawyer contact their legal department that she would not provide the contact for.
I have since cancelled my 5000 dollar credit card with them and will no longer do business with them unless this is resolved.