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  • Worst customer service of any KFC I've been to, such a shame bc I recently moved into the area and eat kfc frequently. I ordered a family meal in original but they said they only had thighs in but would give me breasts for an upcharge and we're not willing toake any exceptions even though they were completely out of drumsticks. Now I don't know if anyone else has kids but u know kids only want drumsticks and won't eat any other peices. Then she insists on me ordering other flavors, I told her that we weren't interested in getting those other flavors, we wanted original. Them she began to yell over me telling me "well that's what we have so if you don't want it to bad we can't help you". WOW I then told her that wasn't very nice and asked to speak to the manager, she said " I am the manager Erin and theres nobody else u can talk to". I told her I was very appalled and have never been treated or spoken to in such a rude manner, especially by some place IM spending my money at. I asked the other cashier I'd he could write down her name so I could make a formal complaint and she told him "No dont write down anything for him" . When she finally came to the window I asked for her regional managers she refused and began raising her voice at me again , and said " I'm the store manager I don't care who you try to complain to" and closed the window on us...SMH KFC has definitely failed in allowing someone so obnoxious and unprofessional to represent their company and even worse as a manager, Kentucky Fried Chicken you have to do better look at the reviews of your customers and you'll see...you just lost another customer because of your staff
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