I called them at around 4:15 with an emergency. My dogs attacked my box turtle. They were able to get me in within minutes of my call and everyone was super nice and friendly. When they told me that they needed to sedate my box turtle to examine her and then keep her over night for observation I was sure that the bill was going to be a million dollars. I, however, was presently surprised that my bill was way less than I every would have anticipated, and luckily my box turtle was fine! They even gave me tips to better care for her after I voiced some concerns I had, pre dog attack, and she is now happier than ever! I will definitely be back to these guys!