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  • We wanted to do something that would allow my daughter time to run around and hang out with other kids. I thought it was a great deal for $5. After dinner and shopping we arrived at 915pm. It closes at 10pm. When we were first greeted, we were asked how could they help us. Of course we came in to use the play area, we were then told by the young man in the front "Are you sure you want to pay, we close at 10pm" I think if a customer comes in willing to try out your facility you should have some better customer service skills. I knew the facility hours and I think $5 is not a bad price to pay for 45 minutes of play time.Some customer service training may be needed to avoid future loss of business. Desert Ridge has many options for us to enjoy, our business will be going else where in the future. The only reason I gave this facility 2 stars is beause my daughter did have a good time.
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