I am seriously annoyed and so disorganized... Stylist all over the once. No one at the counter to greet. I know better to check in at the counter even though no one said anything... Soon as I signed in a few others already seated were shocked and didn't know that they had to sign in. Anyways, after waiting 15 minutes... 2 stylist finished. One kept on chatting with the one already being helped and the other just took someone who just literally walked in. I don't know if she had an appointment or its her friend but WTF! Anyways, I kept my cool... My husband and I still waited patiently then the elderly gentleman that came in after us that signed in walked over at the lady at the counter... And asked irritated "how long is the wait no one even said anything to us.." The lady goes "your next sir.. Your next.." NOW I AM FURIOUS!!! Cmon... How can they be next when we are next...! Price might be good but poor customer service!!!!!!