I have been to 3 different stores in the valley, including both of the Tempe Stores. I have had nothing but great service and people going above and beyond to help out. Yesterday I visited the McClintock store around 4:30pm and asked about the larger can of Earthborn Chicken formula cat food as it was out. I asked if they were still out (from last visit) and he said, 'Well that product goes fast". He was a little short and rude for no reason. They have never been out of it before these past 2 months so I don't know why all of a sudden they are out now and why he was rude about it. This store is the most convenient but I have not been able to purchase that product the last two times. Hopefully that will change.