Super disappointed with BonLook right now!
After ordering glasses with my prescription in hand, I was told they would arrive in store in 10-15 business days (already a long delivery timeframe in comparison to most glasses shops).
Today, 15 days in, I called and was told they haven't even sent my glasses into their lab because my optometrist did not confirm my prescription (although an email I received one day after I placed my order says otherwise).
Now have to wait another 10-12 days. A total of 27 days to get my glasses in-hand is ridiculous. Cheap glasses, but terrible customer service thus far.