*CUSTOMERS BEWARE*
I frequented the shop on 9/1/17 based upon their reviews. Staff was friendly. Manicurist, Kevin, cut me during pedicure. Salon wasn't busy. He did have a cold, and should not have been working as germs do travel especially when an open wound is present. I called the manager to complain, have yet to receive a call back. The staff still charged full price even though my toe was bleeding all over the sandals. I was concerned of exposure to an infection and asked what their sterilization procedure is to which I received a blank stare and response "clean?". I am not confident the proper techniques are being used and have filed a complaint with the Better Business Bureau.
1. Make sure they sterilize their tools. I did not see them pull the metal instruments out of the autoclave bag prior to beginning my requested service.
2. Make sure the manicurist does not have a cold while they service you.