| rev:text
| - Food Quality & Price: I found that for the price, the food was not very good. Most of our group (included myself) would rate the food about a 2/5. Likely would not order again unless we were starving. Even for $4 it was totally not worth it. The drinks were decent. 3.5/5. Hot chocolate was great, lattes only so-so. Very average. However, you're not here for the cuisine.
Facility: Main level is clean and spacious. Definitely could fit more tables if they wanted to (but that's subject to staff availability). Washroom are disgusting though. Mirrors need a wipedown, toilets need to be fixed and everything generally needs to be maintained. Really gross.
Service: Originally, our order was taken by Emily. She was friendly but she totally vanished and only showed up near the end of our 4 hour stay. During that time, Fergus was our server (he was attentive and enthusiastic). Food was delivered sporadically and one of our groupies' order never came. After being kind of lost as to what new games we wanted to try out, Jonathan came to the rescue with his knowledge of games and was very good at explaining the rules. Generally, we were very happy with the service around the games, but everything from booking to food was a flop.
Booking: I felt like this needed a section on it's own. As other reviews have said. An absolute nightmare. I booked a month and a half in advance for a table of 8 and was told that I would receive confirmation within 24 hours of my booking. I did not. Instead, I sent several emails back, made phone calls and PERSONALLY dropped by the establishment to confirm my reservation. FINALLY, almost three weeks later (after receiving 8 RSVPs), I was notified that my reservation was cancelled. I called, dropped in AGAIN and sent back emails expressing my displeasure. Snakes and Lattes reluctantly agreed to accommodate my group of 8 (but only have suggesting that we cut down to a group of 4, no way). They repeatedly told me not to expect to be seated at the reserved time since they had planned a tournament that day. Upon arrival, our table was ready 15 minutes prior to our reservation and there was plenty of room to open new tables. I echo other reviews in their comments that the booking/reservation system is garbage. It needs to be completely revamped and someone needs to handle this with more respect and consideration.
Overall: A fun place to go with friends, just don't expect anything spectacular about the food or drink or service. I would probably come back if other friends have booked, but I don't think I will try to book again. It seems that the place prides itself on its "hipster vibe"; shoddy booking system, way too laid back staff, mediocre quality food, and dirty washrooms. It really seems that most of how Snakes and Lattes works is "too cool to care". So I supposed like more hipster things, it's overrated.
TIPS: Some good/short/fun games to play with a large group of 8 - try Say Anything and Anomia.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)