I had dinner there with my kids last night. We were in a bit of a hurry, and everything went better than expected. Heather brought out our drinks lickity-split, and she also had our appetizier order at our table shortly thereafter.
We had a coupon and that was not a problem. Heather handled that one with ease at well. Our food came out right when our appetizer was finished being devoured. There was never an empty soda cup, and our requests for extra sauces and blue cheese dressing were satisfied in short order. All of our orders were as requested.
I've eaten at BWW on several occasions, but Heather's service made the difference on this visit. I'll be back soon.