A short while after posting my original negative review of Three Roots, the manager wrote me and apologized for the bad experience. The manager went on to inform me that the too-cool-for-the-customers hipsters on staff were fired and replaced with a new staff. I went back to Three Roots tonight after months of boycotting the place and I had a pleasant experience. It was an open mic night, with people playing guitars and singing, and reading poetry. The barista was friendly and my red eye coffee drink was delicious. I am boosting my original rating by two stars.