Second and last time at Crave. The host was friendly and we were sitted immediately. Atmosphere was pleasant. A beautiful day to enjoy their patio.
For an appetizer we ordered the truffle fries. My wife and daughter loved them. For our entree we ordered the Crave burger, a sushi roll and Asian salad. Food was good not great.
Unfortunately, it took over 45 minutes to get out food. Two tables next to us both ordered after us but received their food before us.
When we complained to our server, Marcos, he said he would have the manager talk to us. Our food came, the Manger never did. Our server told us one more time that the Manger would come to our table. When our bill came, our server said all he could do was give us a coupon for a free appetizer on our next visit. The problem is there will not be a next visit. We where not looking for a freebie, we just wanted an acknowledgment that this is not the norm or an apology for making us wait.
You can't tell customers that the Manger will come to the table and he/she never shows. On top of a lunch Bill of $60 for three people (no alcohol, one soda)