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  • Not recommend service department I do not write many reviews so when I do, they are reality. Chapman Dodge service department in Scottsdale has much to be desired. I have no experience with the car sales so this relates only to service dept. 4 times in to get my cruise control fixed (under warranty) and still broke. The last time I took it in Service tech Dave Colwell siad well it's been a while since you last had it in for the same repair. (Hmm, 3 months is a long time?) I emailed the service manager Tina on this. Received a message back. I called and emailed her and no reply. Here is the kicker. I have delt with Chapman Chevrolet in Tempe for 10 years and they are awesome. Same company? I think not. Chapman Dodge is Scottsdale is owned by a nother family member. One additional note at Chapman Chevrolet in Tempe my cars always came back spotless clean. At Chapman Dodge in Scottsdale this is much to be desired. My recomendation is not a good choice to have your Dodge or Chrysler serviced.
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