Went in on 12/23 to shop for foundation from Clinique - was high jacked by Smashbox - spent 224.13 sadly while processing it the system showed it failed so they ran it again as a credit card - ultimately charging me twices for the same purchase. Nordstroms denied processing it twice yet - there it was...my bank finally removed the charge only to have Nordstroms push the charge through 5 days later - AGAIN. I knew this had to be an issue so took it to another level the regional manager - what a waste of time - she can not call me back and sends the Manager at Nordstroms who denied all of this call me instead. Now I finally get a call back to inform me that this happened to SEVERAL people and now I am facing 5 NSF fees from my bank - because of them and they want me to give them ANOTHER 5 days to process this...