My husband an I have used Climate Pro for years! From the first time they came out to repair our old air conditioner, we knew we were going to stay with them. All of the technicians that have been sent out to work are awesome! I can't think of any that I didn't care for. They are all knowledgeable, clean and extremely friendy! When they come to the job, it's like a good friend stopped by to visit. Climate Pro installed a new air conditioner system in our house about 8yrs ago. But before that, they helped our old system "limp" along until it was finally time to put it out to pasture. In the mean time they helped us take advantage of any warranties they could squeeze out of it to save us hundreds of dollars! When it was time to get the new unit, they suggested installing it on a different outside wall so that it wasn't so loud in our family room. Before that, when the unit kicked on, it felt and sounded like a freight train was getting ready to pull into our yard. It was so loud that the wall would shake! Now it's very quiet! We can watch TV without having to blast the volume, irritating everyone else in the house. I have referred many people to Climate Pro. I wouldn't refer them if I didn't think Climate Pro would do a good job and make them happy. I wouldn't want my friends to be mad at me, that's for sure!