Mike was awesome. I came in a week ago to get my side mirror replaced and they had received the wrong one. After they put on the temporary one they ordered the correct one and had it painted before I even came in. About a week later I went back in and my new mirror was installed in about 10-15 minutes. Super helpful since I had my 3 year old with me. Would it have been nice if it was the correct mirror the first time...yes. But they handled the situation great and they are very friendly and helpful. Mike even offered to send his guys to come jump start my car since my battery died the morning I was going in to get it fixed.