Unbelievable. I've spent thousands of dollars here, as well has my family and friends, and I will be sure to let them all know how bad this place has become. I've never been super pleased as I've always spent three times what I found on the internet as the reasonable fix price. trust me, your estimate is double what it should be and they always find more to do, but they are a neighborhood spot and I went for the convenience and location. Today I call about a simple window fix and somebody (I think he said his name was Dennis) quoted me $400 to repair an out-of-alignment window. No wonder I've been overpaying for everything. This place has lost all my trust and business and I will be letting everyone I know not to patronize this establishment ever again. I ended up just taking off the inside door panel and re-screwed the window in and did it all in less than an hour.