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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • Needed a pair of work shoes so I came into sketchers to pick up some shoes. First of all I didn't feel welcome. Maybe it's the fact that when I came in i wasn't acknowledged or maybe the fact that after being in the store over 10 minutes no one acknowledged me. 5 of those minutes I stood in one spot. 2 of the stars of the store walked by and no I wasn't going to hit on you, I needed to be hit on with maybe a line like: sir have you been helped or someone will be right with you. Finally as I was getting frustrated because there were no size 12 shoes that I was looking for on the shelves. I politely pulled up yelp and asked an employee (possibly a manager) if this was the right address for the sketchers I was at and she said yes are you looking for another one? That was a lol, smh moment. I told her no I just wanted to write a review because I had been standing here for 10 minutes and hadn't been helped. So she goes and tells the male cashier to help me. He walks by (as he was very busy I could see) and says sir I'll be with you as soon as o check these people out. The lady went back into the back. I stood there for a few more minutes and a lady was beckoning to me because she thought I was an employee. BTW she was the 3rd person. Possibly because I was just standing there. So the manager lady just happens to come out from the back and the lady caught her. I stood for a few more minutes and the security guard who had noticed I'd been there for a minute started walking my way as he seen I was frustrated and I started walking out he tried to assist me buy I told him not to worry. I think customer service is really gone these days. We could blame it on the generation but it's still up to the corporations who get our money to instill proper customer service skills. I would make it mandatory for employees to acknowledge any customer that they haven't spoken to if they are in their line of sight no matter if you feel you're the queen upon the throne or not.
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