My wife has hashimotos thyroiditis along with borderline celiac disease, which means that she cannot consume any gluten, grains if any type, dairy, or nightshades. Needless to say going out to eat can be very challenging but there are options as long as the kitchen and wait staff is corporative. When we walked in, we were greeted by the hostess. My wife asked for a gluten-free menu to start. The menu said they used gluten-free buns, but my wife also can't have any grains including rice flour whichch is a common ingredient in some gluten-free breads. She asked the hostess if she could ask the kitchen what ingredients are in the bread. We watched as the cook in the kitchen yelled at the hostess saying that "nobody's ever complained about our gluten free bread before so I'm sure the lady (my wife) will be just fine!" That's when the hostess embarrassingly repeated what the cook told her. My wife then heard the cook yelling at her for the whole restaurant to hear, hat she shouldn't have any troubles with the bread. My wife then tried to gently explain that she needed to know the ingredients because she has to be sure that there are not other allergens in the bread as well because she had more than just a gluten allergy. The cook then loudly yelled at my wife in front of everybody which was humiliating! The other patrons were shocked that this cook was doing this. We left immediately because I knew that if I stayed any longer I was going to beat the s*** out of that guy in front of everyone. It took everything I had to not go back to teach that guy a lesson. I called the manager and told her what happened and she said that she heard about it already. She said she was going to do something about it but I know she didn't because I recently heard from a friend who said that same guy is still working in the kitchen.
Needless to say, I will NEVER go back there again. There are other choices who have employees who are at least a little sympathetic towards those with food allergies. I understand that perhaps the cook was having a bad day, but that doesn't give him the right to yell at someone just because he made a bad career choice.