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  • The eye exam was fine. But when I returned to pick up my $800 pair of glasses they didn't feel right. They told me to try them for a week. After 2 weeks my eyes were sore & my vision blurry. I went back to wearing my old glasses. I returned for a re exam. They said the Lab made a mistake with my lenses. Okay. I wait another week & half. I go back & try them on. Still wasn't right. Left eye was blurry. They asked me to wait for the doctor to re-examine my eyes. At this point I'm not very happy. I live across town. I ask them to refund my money & I will just keep wearing my old glasses. It's against policy to refund but she'll ask her supervisor. Just got a call back. They will not refund the money for the glasses. You got it wrong twice. Why would I go back?? I would appreciate a refund for the glasses.
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