Mike is amazing!
We were closing on a house, but the previous owners hadn't moved out in time for my original cleaners to come and they wouldn't work with us even though we were still in the same "time slot". We needed someone out that afternoon/evening so that the carpets could dry before we move in. So, I called Arizona Steamers and spoke with Mike. He came out that same night to clean and deodorize (since the previous owner had cats).
The carpets looked amazing, it was night and day. He was able to get out all of the spots, except for one, only because it was a bleach stain that was covered by dirt and grime that you didn't even know it was there before! The deodorizer he used worked way better than I expected. You couldn't even tell there had been cats there the next day and even a week later, it still smelled nice.
I think the customer service that Mike provided goes well above and beyond, something I have noticed is lacking in today's world.
Thanks, Mike!!
Traci & Lennie