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  • Great shopping experience from the quote process (instantly received quote onsite, their sales reps are equipped with ipads to pricing immediately) to the end where we are finishing our service contract. Tom B came today to service our A/C unit and he was great! Dukes was definitely not the cheapest (not the most expensive either) but I was confident in choosing them because they really demonstrated mastery in their install work. That is what makes all the difference in achieving the efficiency and performance you need with a new A/C system. I really felt like there was not a risk in choosing them. Where as if you go with a cheaper company, that perhaps is offering something for $2k less, you are not sure if they will cut corners. We also got a Mini-Split quote from them, but ended up going with another company that was better for our needs. I am sure they would've done a good job on the minisplit as well.
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