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| - I was pleased as punch when our emergency water pipe leak was fixed by EZ Flow Plumbing.
The main water line in our front yard had spouted a bad leak. My dad referred me to EZ Flow Plumbing. EZ Flow Plumbing had helped them hook up a sink or something, and my parents were pleased with the results.
When I called, Scott was able to come out to give us a quote within the hour. He was doing a job just around the corner, so it worked out nicely. He knew what he was talking about when he gave us a quote and talked to us about the different possibilities. We scheduled the work for the next day at 1pm. We were in a hurry to get it fixed because the City of Chandler said we were leaking a half a gallon a minute. In addition, I was nine months pregnant and ready to go into labor any time. Needless to say, time was of the essence.
The day of the service Scott gave me a call and told me about an emergency job that was going to take him most of the day. He wanted to reschedule for Friday, but I expressed my desire to get this fixed ASAP. Immediately upon hearing my concern about timing he started to rework his schedule, and after he made a phone call, he called me back and told me he could be there the next morning. This was much better because it was only a half a day delay.
Sure enough he was at my house right on time. He gave me a heads up call about an hour before he arrived, letting me know the thirty minute window he expected to arrive in. Also, he gave us helpful instructions that the water would be turned off when he got to the house, so if we wanted to we should shower and use the water now while we still had it. That was very useful information.
He started work at 8:30a and kept us in the know about the progress. It was diagnosed, finished, and put back together by 10:30a. The best part was that it ended up costing us exactly the low estimate he had given earlier. Thank goodness, because we were on a tight budget.
Many of the reviews mentioned that Scott was very professional and nice. So true! But the most important part for me was that this nightmare job for us was fixed so quickly and efficiently. My husband and I feel like a huge weight has been lifted off our shoulders. We will definitely recommend this service to anyone in Chandler. And we would definitely use them again.
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