The wife and I have a time-share with this company and never had a issue with reservations or service, only the annual cost of course for the time share.
I enjoy staying at this hotel chain, it helps saves cost on a already expensive place like Las Vegas.
I do find that most small hotel chains, like this location definitely need more workout equipment and a larger facility for their gym. I would like to suggest adding more free weights and a bench.
As far as the room I love the kitchen and washer/dry. Yes, I cook in Vegas and don't drown myself with the buffet lines.
Also for parking just put the hanging plaque that give you when you first check in and be courtesy and don't park in check-in parking area, if you move your car they don't bill you.
Rooms are clean and the location of the hotel is off the strip so it's nice and quiet coming home. The hotel service staff is awesome and very helpful with hotel needs or finding a local hot spot.
Again never had issues with the staff nor the room, it's a time share hotel that really cost money but at the end pays off if you actually use it...