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  • Cashed in my Dealfind Voucher after numerous unanswered calls, then finally a voice, who booked me in over a month later. I realized I wasn't a priority when the interested voice on the phone deflated once she realized I had a voucher. I arrived at 5:30pm and left at 8:25pm and was seen right away. The person working on my pedicure finished 2 hours later; the longest pedicure I've ever experienced. I'd be fine with the extra time if the quality of serviced matched the time used, but it was really less than what I normally receive in shorter time. By the time she got to my manicure, she would accidentally step on my freshly pedicured toes and clipped into my skin a couple of times as she was trying to clip my nails. When I retracted my finger in pain, she looked at me in disbelief, almost implying that I lied. By the second accidental clipping of my finger, she got up and left, asking someone to finish for her. The place was fully staffed when I arrived, and many were not even working. I heard no phones ringing with the occasional drop-in's so I'm not sure why they don't answer their phones, return calls and hold back on the voucher visits. The staff are nice but can really benefit from some training and time management.
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