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  • Sad to say that Sweet Salon is a disappointment. I was going to Angela for about 3 years for maybe a total of 8 times for hair cuts and one full color session. I noticed her work get sloppy but I was loyal customer to her so I stayed. This last time was a terrible experience. I asked for a ombré... my natural brown hair at the top and blonde on the ends - even showed her pictures. The end result was terrible!!! In the light at the salon it seemed fine, she blow dried it for me and I paid and left. Once I got home, I looked the mirror and saw nothing but LINES and a horrible COPPER color throughout my head and it WASN'T EVEN AN OMBRÉ. It was AWFUL. I took pictures instantly and called the salon. Angela said she couldn't get me in for 5 days to fix it. But I knew better NOT to go back to her for a fix when she did a terrible job the first time and knew she did. But that isn't the worst part. I asked for a refund and the receptionist said no refunds until Michael, the owner, was in store. I waited 2 days for him to get back into the salon. I called and asked for him. He answered and i introduced myself but before I could get a word in, he immediately said "No I'm not giving you a refund". Never spoke to this man before but he was extremely rude and stand off-ish... didn't even ask why I, the CUSTOMER, didn't like it. I asked him why and said it looks "Fine"... No salon owner should say his employees work is just "fine". He continued to tell me that is how it is suppose to look. I never once asked for lines in my hair. He went on to say that I should save face if I wanted to continue business with them...ARE YOU KIDDING... I was beyond fed up with them. DO NOT GO HERE. I ended up with ugly hair and no money to fix it. Luckily, I was able to get it fixed in one session exactly how i wanted it by a much better and professional salon stylist from a different salon close by who even WARNED me about that place and the terrible stylists there.
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