I'd like to think that it was just me... I sat in a long line for an extra long time. I wasn't feeling well so I needed a hot Calm Chamomile tea to help me feel human. After waiting for what felt like an eternity, I finally reached the order window only to be told that they were out of the Calm. Not their fault. So I asked what other teas (because I only order the Calm, and haven't the foggiest what else they offer) they have. The girl couldn't hear me... She had an attitude. "Which do you want??" Oh no. If you don't have anything nice to say... So I proceeded to move forward because this required a face to face transaction. I finally reached the window and explained that I wasn't feeling well, so yelling into their intercom wasn't an option. I, again, asked what was comparable to the Calm. She recommended the Awake tea. hmmmm Calm vs Awake seem like semi polar opposites, but ok. (And of course, there was a "thing" with my 5 agave request; there always is.) The Awake tea? No where near similar to the Calm. Into the trash it went. Won't be back to this location.