I went to this place after shopping around for an alignment shop for my lifted jeep. They told me they had to do an inspection before they could align the front end. Upon there initial inspection they informed me that my drag link was worn out, so they couldn't do an alignment until I replaced it, I told the mechanic it can't be bad because it was brand new. So they had me get on a creeper and we got under the jeep so they could show me. This was very dangerous for me as the customer because all they had holding up the jeep was a hydraulic Jack while we were under it..no Jack stands..so the mechanic proceeded to show me the problem. The main guy at the counter also showed me on the synergy website how my joints were made and indicated that they had a Teflon sleeve and said that's what was worn out on mine. However the counter guy showing me this, was looking at the wrong picture on the synergy website lol, I found out later after I got home, when i brought up the website myself and looked at it lol. My joints on the synergy drag link are metal to metal and they come pre /lubed although it is recommended to grease them after install of the link. I had a faulty grease fitting which leaked out the grease but not all the grease. I replaced that grease fitting later on when I got it home and brewers it myself. Synergy omitted me that thesejoints will not wear out like this shop was telling me just from a lack of a little grease. They also took a measurement on the front and back sides of my front tires and told me that I didn't need an alignment..hum I thought wow these guys are really honest great lol until I got home and started researching what they told me earlier. Although I don't call myself an auto mechanic Iam a retired jet engine mechanic and I do know a thing or two about autos. The measurement they took was from a section of tread from tire to tire. Although I'm told it is a common way to measure towe in, but in this case not very accurate I'm afraid. I looked at some videos on you tube on how to check your towe in and decided to double check what they did. I used a much more accurate method then what they used and Low and behold my towe in was over an inch off. I adjusted it myself and got it within a 1/8 of an inch from front to back. What it's suppose to be. Yeah success but I'm still taking it to an alignment shop to double check and then I'll see how close I am. I did call fly-n-high back to let the counter guy know that he was looking at the wrong picture and that my joints on my drag link were not worn out as he said they were, that would have cost me bunch to replace brand new joints on a over 225 dollar drag link my gosh. I told him I added grease to the joints and they stiffened right up nice and tight. That's what I wanted them to do at the time but they said it wouldn't do any good because they were worn out. All in all I think they really thought they were right, on there diagnosis but in reality they couldn't have been more wrong..if that makes any sense lol. I also think they were being honest and not trying to rip me off... they just didn't know what they were talking about when it came to my jeep. The moral of this story is if you feel someone is wrong research it and find the truth you'll save a lot of money in the long run. Stay away from this place...if they were that wrong on my jeep who knows what they could be telling everyone else. Oh ya the counter guy also quoted me the wrong price for dynatrac ball joints, there 519 on dynatracs website and the counter guy quoted me 750.. Just for the ball joints not to mention another 350 for installation. wow where did the other 250 come from lol..wrong again counter guy