Berge Ford is a grand place.
I purchased my car from Berge and also get it serviced occasionally here as well.
My sales person who isn't there anymore(Blake) was mediocre at best and I've seen that he has posted negative reviews on their Facebook which is so childish! I wish I would have purchased from someone else but I guess I'm happy with my car (2013 Ford Fusion Hybrid) so who cares, right?
I think the service department has been my favorite and I hope that they keep it up! I typically work with Sergio Diaz and he is always a pleasure. He's super friendly and when you talk to him, he treats you like a friend.
I called all of the other Ford dealerships in the area and asked if they were able to get me in and out with my car and all of them said that they were not available to get me in and out. With a job, and a life, I cannot spend multiple days dealing with my car. I called Chapman, Bell, then Berge and they came through telling me that it wouldn't be a problem at all to get me in.
I did end up having more issues than what they thought originally so I did end up in a rental but it was seamless and was able to come back after work the next day with my car washed and ready to go for me.
Thanks Sergio for being a cool dude in a place that most people don't like going!