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  • I had a friend visiting from out of state so I decided to take him out to the famous Juliano Serrano concept Lago. We had a reservation for 2 yesterday the 22nd at 10pm for a table overviewing Bellagio fountain. The good part is that we got there and immediately we have been seated. This was all the good part of our experience. Now let's talk about the bad part of our experience . We have ordered a bottle of vine for the two , Caesar salads as entrees and Beef Tenderloin with grilled asparagus and roasted potatoes for main. For almost $400 dinner you would expect a nicer service but let's not get into it since we are sure nobody cares as they would fill that table up with new visitors at any given moment of the day. LETS TALK ABOUT THE FAMOUS FOOD OF LAGO: Caesar Salad- 4 bottom end pieces of romain heart with sprinkled cheese and few croutons being thrown into the plate. The romaine was soft and brown,no crunch to it or anything to wow us for a plate that cost almost as a main course . We didn't eat the entrees and we kept sipping on the wine waiting for the main course. 12 to 15min after the entree was served the server arrives with the main . We looked at each other and thought the same thing. Why are they pushing the food so fast on us. But anyway we started eating our main and keep staying positive enjoying the night. We have ordered the steak medium well and the asparagus grilled. What's was served to us was a bloody rare steak with 1" thick boiled skinned asparagus. Disgusting. We sent the food back to get fixed . They brought back the same plate but with charbroil grill lines on the same food we sent back. The steak was black burned on the outside ,the asparagus was the same boiled product but now has nicely presented with the black grill lines on it. Still mushy and soft at bite. We decided not to complain anymore since they were closing and obviously didn't care about fixing their mistakes. We eat what we could, finish our vine and move on with our night. 0 starts for the service 0 starts for the food 0 starts for ambiance 5 starts for interior design and over the fountain views Never going back or recommend Juliano Serrano places. A big $400 disappointment
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