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  • Finally went to upgrade to the iPhone 5s. It was a couple days before Christmas and busy. However, unlike other Apple Stores in Vegas, this one has a very open floor plan and is newly remodeled. It didn't feel crowded at all. A knowledgable Apple employee went over the phones features and options. After I picked my options, it was explained that another person would have to set up the phone service plan. After 5-10 minutes bs'ing around the store another employee approached me to set up the phone. Set up was quick. Faster than getting it done at a service provider store. The Apple employee helping me out was very professional and personable. During the set up he told me a couple stories/events that occurred in store during this Christmas season that had me awed and greater appreciating those in retail. Once set up was complete he verified everything was good to go. Done. Despite it being late in the day and Christmas crazy, my experience here was good. The employees I encountered were professional and attentive. I'd come back here for any Apple products or services.
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