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| - My four-year-old son and I visited Dr. Cohen's office today. I rarely write reviews on Yelp, but absolutely felt that our visit warranted it. My son has never been to the dentist, but I prepped him a bit with what is to be expected when seeing him, and he has been with me to the dentist prior.
The two ladies at the front desk were super friendly, fast and kind when we walked in the door. We only had to wait about 5 minutes before being brought back to the X-Ray room. While we were waiting for the dental hygienist to prep everything, one of the front desk girls gave me a printout of our insurance benefits and explained everything that was covered. I've honestly never had that kind of service at a dental office and felt as thought medical insurance is sort of a mystery sometimes, so it was awesome that she took the time to do that.
Our hygienist (I'm kicking myself because I forgot her name) was incredible! She was patient with Riley when he was getting X-Rays (which for a first-timer, wasn't bad) and explained everything to him/us in detail. We then went back to the chair for a cleaning and she continued to explain all of the tools she was using and why so that he would understand. She did it in such a caring and gentle way, she must be a Saint to go through that with kids all day every day!! :)
After the cleaning we waited for about 5 minutes for Dr. Cohen to come and do the checkup. He found a tiny cavity but was very conservative in saying that it didn't need to be taken care of right away, we can just watch it. Love the honesty. He explained dental habits and how important they are to Riley, was very kind and personable. I really enjoyed speaking with the staff.
When we left, Riley said how cool it was to go to the dentist. He left with a very positive experience, and for that we are really grateful. Later in the day he said he wanted to brush his teeth again and use the little sand timer they gave us. I feel like having positive experiences with dental offices will shape the way he takes care of his dental hygiene for the rest of his life, and I will definitely be bringing him back for checkups. Highly recommended!
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