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  • I would not go to this place again. Bought two car. One at here and another at Findlay in Henderson. Both 2011. Still under warranty. Went to Findlay very helpful and respectful. Had oil change and express other concern for next time. I also ask about my other car had a nail in the center. Findlay told me to take it in they will take care of it. No charge. So, I'm happy about that. The nail was in the center of the tire and it a simple fix. But, I live closer to Fletcher so I decide to go there instead. When I get to Fletcher Jone, they told me that they don't repair tire anymore. And want me to buy a new tire. The car had 12600 mile. The service guy also told me. I could take it to discount tire. I took my car there, because of a fix and schedule maintenance. Now I'm piss off. I came for service and they are leading me away somewhere else. So I told him. This is ridiculous. I took my car to park and I want to complain. The supervisor on the shop come out. He was cool calm and I told him my situation. I gave him my Toyota care care. He took it to check. Why? He came back and told me I'm not cover. Unless I sign up at the beginning for tire coverage. I'm now fuming. But, kept my cool. Now he said he will make an exception and fix my tire. He told because of company policy he could not fix it. But he will fix it, it will be $40 and take about an hour. I ask for my key back. I swear, I'll never go back there again. If I could give a negative star I would. I love my Toyota. But this place suck big time.
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