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| - I' ve never before written a restaurant review but this was so bad I had to create a Yelp ID and do it. I have been traveling to the Avon area for 7+ years, and hadn't been to this restaurant although I'd heard good thing about it. A co-worker and I went last night and it was not a good experience. First of all we were seated at a table next to a wall mounted fireplace picture / heater, which was pouring heat onto my seat,with cold air coming from the other side. I asked the waitress if she could reseat us but she said she would go in back and have them turn it off, it never happened so eventually I got up and turned it off myself (switch was on unit). There were plenty of open tables around us all night so no reason not to move us.
Then we got our appetizers, the stuffed peppers and scallops. They were OK but nothing to write home about. Stuffed pepper was way to sweet and scallops slightly overcooked but large. We ordered the filet dinner for 2, with sides of spinach and broccoli and 2 salads. The salads had so much dressing on them we could not eat them, we mentioned this to our waitress but did not return them (I recommend you order dressing on the side).
Then the entre came. both steaks were a nice cut, and done medium rare as we had requested. Unfortunately the steake arrived so cold that the garlic butter put on top of it would not even melt, lukewarm at best. We started eating them and both looked at each other due to the off flavor we tasted. Turned out the colored "sauce" on the plate under the steaks that was very unpleasantly sweet was simple syrup with food coloring...yecchh!! Who wants syrup with their steak!! It was terrible as was the spinach side we ordered (way too sweet). We didn't send the steaks back as we didn't want to incur extra cost for them, but we did ask for new plates. By then my steak was so cold I sent it back to be cooked more so it would at least be warm. In retrospect we should have sent it all back.
The waitress was very apologetic, saying they were "trying" the syrup idea and had several complaints (it was not on the menu that this would be there). By now she was asking what she could do to make our experience better, and my co-worker ordered a glass of wine (we previously had a bottle) since it was now taking so long. When the check came nothing was comped, including the glass of wine, so we asked to speak with the manager. She left and came, saying the owner didn't want to stop over, but she gave us a $20 gift certificate and no bill deductions. REALLY!!! By then there was only 1-2 other tables of people in the restaurant and they were starting to shut things down. We paid our bill, left the gift certificate with it, and will NEVER go back!!! If an owner doesn't care enough about a diners bad experience to talk to them and try to make it better, they don't deserve to be in business.
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