Today was my first and last time to this establishment. Here's why;
1) Customer Service is absolutely, positively HORRIBLE. I walked in and went to the back to look at the fish. There were four 20-something year old guys (red flag right there) sitting at the counter just bullshitting about what kind of car they drive. You know because when your 20-something, you should drive a hummer. I saw a few fish I was interested in buying. But not one employee approached me asking if I need help. Not for nothing, when you're a potential customer with the potential to spend some money on fish (and let's face it, fish are not that cheap), the least that should happen is an approach by staff "Do you need some help?". But I got nothing but an earful about what type of cars these spoiled 20-something year old are driving.
2) The fish were very overpriced as were other items.
3) It was hotter than hell in the place. It felt like a greenhouse.
4) On my way out the employee at the front counter didn't say squat to me. Like "Anything in particular you were looking for?" Nope they said NOTHING.