rev:text
| - This place took ages to open, so once it finally did we were anxious to try it. But it really, really needs work. Mostly, the *staff* needs work.
First, the positives: the interior is quite nice, and the patio is absolutely lovely. But that's the extent of the positives ...
- The staff are not trained well. Our server was pleasant, but hung about far too long going on about what he thinks is good off the menu (when really all we wanted were a few drinks and some nachos to share.) He went from being too clingy when we first got there to being hard to find when we wanted the bill.
- When we stood by the door paying the bill (because the signal was not strong on their terminal, we couldn't pay at our table), the hostess greeted us again, as if we had just arrived and wanted a table. Seriously? You don't remember us from a mere hour ago in this not-busy restaurant?! So odd. Heard our sever quietly tell her, "no no; they're LEAVING." This is what I mean about the staff: well meaning but clearly so green and not properly trained.
- It wasn't busy when we were there, and you can tell that it's the type of place where they'll fall apart once a few tables are filled. Seriously: the staff needs work.
- Beer selection is all boring macro stuff. Need to get some decent craft beer offerings.
- Menu is limited and a tad pricey for pub fare.
- We ordered nachos: they were piled super high (note: nice to see corn and black beans on them!), but once all the unbroken tortilla chips off the top were gone - the ones with toppings on them - we saw what made the pile so high: a load of plain, broken and crumbled tortilla chip bits underneath it all. COME ON.
- Finally: the cushioned bench seating is *so low* -- you sit on them and just SINK. If this is what it's like brand new, I can't imagine how it'll be after a few months. You'll sit down and essentially be on the damn floor.
I *truly* hope management reads this (and the Google reviews that say similar things) and fix what needs fixing. Properly train the staff, adjust the pricing on the menu, and PLEASE get some local beer on tap!
|