I believe in three strikes and you're out! They're not only out, but out of the game for good. It had been a few months since I last tried this location. Thought I'd see if they had improved any from several bad experiences in the past. It's really a give-and-take. They have improved, with respect to the employees, and their friendliness. This used to be the primary issue at this location.It has definitely improved. However, they have fallen into a deep hole with the massive slide in the food quality. Don't expect fresh, or even warm food. Sandwiches taste as though they were made yesterday...bread far from fresh...fries recooked and recooked...just plain bad...all around. I've traveled around the world and eaten at McDonald's in many, many countries. This is right near, if not at, the top of the list of bad ones, in my book.