Are you serious ?!? I'm livid ! We all ordered at 10 the guy said 40-45 mins then after an hour we were all starving and called to get eta....just rang and rang and rang after 10 more mins we called.... got nothing.....called again... Everyone went back to their rooms and hotels . At 11:25 the guy showed up... I can't eat all that.... we tried to cancel. ... I said sorry everyone left we tried to cancel after an hour and 15 mins ... the guy looked pissed at me then stormed off........not my fault ...