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| - What a great surprise! (I only say "surprise" because I live on the West Side and, generally, find everything over here dingy, unpleasant, and subpar). Vision Wellness may be the only business within 10 miles of my home that I am happy to give my money.
I scheduled my appointment a few days ago using their web interface. I was able to complete and submit (!) my new patient forms online. When I arrived for my 11 am routine eyeglass exam, I was hopeful that I could have the exam; avoid an annoying "hard sell" on tacky, overpriced frames; purchase lenses for the frames I brought along with me, and be on my way by noon. I am a lifelong glases wearer; I know how annoying this errand can be.
BUT this place is awesome. First of all, the decor is posh and tasteful, the facility is impeccably clean, and the selection in the "optique" was smaller but way better than LensCrafters or something. They had some great high fashion Tom Ford frames.
The women running the front desk were fast and efficient with check-in, and it was evident to me that they were truly well versed in various insurance plans.
My exam with Dr. Black was the most thorough eye exam I have ever had, and she even went over my eye images with me, educating me about eye anatomy. When I asked her to do a special check related to an underlying health issue, she did so graciously and expertly. I also loved that there was an alternative to dilation for a nominal ($35) fee.
Then when I was handed off to the next woman to purchase my frames, she knowlegeably counseled me about how to maximize my insurance benefit, and she didn't try at all to upsell me. Their price for single vision, clear plastic, no bells or whistles glasses was $63. That is about the best I have seen. Plus, I had the option to pay just half of it today!
They told me my three pairs of frames would be ready in a week and a half, and I was able to elect to receive a text notification. This place would be/will be perfect in my eyes if they get done with them more quickly.
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